How do I protect my deposit with photo evidence?
Walk through your rental on move-in day and capture every room with MyTenancyFile. Each photo is timestamped and stored against your tenancy, giving you a tamper-proof record you can share with your landlord, letting agent, or the deposit scheme if a dispute arises.
Is MyTenancyFile free?
Yes — your first inspection and PDF report is free. After that, Pro is £4.99/month (or £39.99/year) for unlimited inspections and up to 30 branded PDF reports per month. You can also buy a single one-off PDF report for £3.99.
What happens if my landlord disputes my deposit?
UK tenancy deposits are held by a government-backed scheme (TDS, MyDeposits, or DPS). If the landlord proposes deductions you disagree with, you can raise a dispute and submit evidence. A timestamped MyTenancyFile report shows the property's condition at move-in and move-out, giving the adjudicator clear, dated proof.
Will my photos be accepted as evidence?
Yes. Each photo is captured in-app with the date, time and a per-tenancy reference, then compiled into a branded PDF report. Deposit adjudicators routinely accept dated photographic evidence as part of dispute submissions.
Do I need this if my letting agent already did an inventory?
An agent inventory is written from the landlord's perspective. Your own MyTenancyFile record is independent evidence taken by you — it protects you whether or not an inventory was provided, and is particularly valuable if the agent's inventory is sparse or missing photos.