MyTenancyFile

Protect Your Rental Deposit with a Timestamped Photo Record

MyTenancyFile turns your phone into tamper-proof evidence for your UK tenancy. Capture every room on move-in day, generate a branded PDF report, and walk into any deposit dispute with dated proof on file.

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Free first report · No credit card to start · Built for UK tenants

How it works

  1. Set up your tenancy — enter your address and the rooms you want to document. Takes under a minute.
  2. Walk through and capture — photograph each room with the in-app camera. Every shot is timestamped to the second and locked to that tenancy.
  3. Generate your PDF report — download a clean, branded condition report you can email to your landlord, letting agent, or deposit scheme.
  4. Repeat on move-out — capture the same rooms again so you have before-and-after evidence ready if a dispute arises.

Why deposit evidence matters

UK tenants pay roughly £4.5 billion in deposits every year, held across the three government-backed schemes (TDS, MyDeposits and DPS). When a landlord proposes deductions at move-out, the deposit scheme's adjudicator decides based on the evidence each side submits — not on what either party remembers.

Without dated photo evidence taken on move-in day, it becomes your word against the landlord's. A timestamped MyTenancyFile report gives you independent, objective proof of the property's condition at the start of the tenancy, so you can challenge unfair cleaning, damage or wear-and-tear claims with confidence.

UK deposit dispute statistics

  • Over 4.6 million deposits are currently protected under UK government-backed schemes.
  • Cleaning is the single most common cause of deposit disputes, followed by damage to fixtures and redecoration.
  • Tenants who submit dated photographic evidence at the start of a tenancy are significantly more likely to recover disputed deductions in full or in part.
  • Disputes typically take 4–8 weeks to resolve through the scheme adjudicator — having evidence already on file saves time and stress.

Pricing

Free

£0 forever

  • Your first PDF condition report
  • Timestamped photos
  • Cloud backup of your tenancy

Pro Monthly

£4.99 per month

  • Unlimited inspections
  • Up to 30 branded PDF reports / month
  • Cloud backup & data export
  • Cancel anytime

Pro Annual

£39.99 per year

  • Everything in Pro Monthly
  • Up to 360 PDF reports / year
  • Save 33% vs monthly

Need just one report? Buy a single PDF for £3.99 — no subscription required.

Frequently asked questions

How do I protect my deposit with photo evidence?

Walk through your rental on move-in day and capture every room with MyTenancyFile. Each photo is timestamped and stored against your tenancy, giving you a tamper-proof record you can share with your landlord, letting agent, or the deposit scheme if a dispute arises.

Is MyTenancyFile free?

Yes — your first inspection and PDF report is free. After that, Pro is £4.99/month (or £39.99/year) for unlimited inspections and up to 30 branded PDF reports per month. You can also buy a single one-off PDF report for £3.99.

What happens if my landlord disputes my deposit?

UK tenancy deposits are held by a government-backed scheme (TDS, MyDeposits, or DPS). If the landlord proposes deductions you disagree with, you can raise a dispute and submit evidence. A timestamped MyTenancyFile report shows the property's condition at move-in and move-out, giving the adjudicator clear, dated proof.

Will my photos be accepted as evidence?

Yes. Each photo is captured in-app with the date, time and a per-tenancy reference, then compiled into a branded PDF report. Deposit adjudicators routinely accept dated photographic evidence as part of dispute submissions.

Do I need this if my letting agent already did an inventory?

An agent inventory is written from the landlord's perspective. Your own MyTenancyFile record is independent evidence taken by you — it protects you whether or not an inventory was provided, and is particularly valuable if the agent's inventory is sparse or missing photos.

Get your tenancy on file in minutes

Start your free report today and have tamper-proof evidence of your rental's condition before the keys change hands.

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