Pricing
Less than one deduction, whichever you choose
The average UK deposit is around £1,200 and the average disputed deduction runs into the hundreds. Your first report is free, no card needed, and it is a complete report — not a trial.
Free
Everything you need to protect one move-in properly.
£0
for your first tenancy
- One full condition report
- Unlimited rooms and photographs
- Timestamps and SHA-256 fingerprints on every photo
- Scout Score with your next steps
- Scout Vault for your paperwork
- 10 Scout AI questions a month
One extra report
For the move-out report at the end of the tenancy.
£3.99
one-off, no subscription
- One additional report of any type
- Move-out comparison, photo pair by photo pair
- Full verification appendix
- Public verification link for your landlord
- Yours forever, no renewal
Pro
The whole tenancy covered, start to finish.
£4.99
a month, or £39.99 a year
- Unlimited reports and interim checks
- Scout Letters — dispute letters drafted from your evidence
- Unlimited Scout AI, with your property in context
- Scout Reminders keyed to your tenancy dates
- Scout House for shared and student properties
- Certificate expiry watching in the Vault
Students: Pro is free for your first year
Sign up with a .ac.uk email address and your first year of Pro is on us — reminders for the whole academic year, Scout House for your whole property, and letters if the summer email goes badly.
Side by side
What's in each plan
| Feature | Free | One extra report | Pro |
|---|---|---|---|
| Condition reports | 1 | 1 extra | Unlimited |
| Photos per report | Unlimited | Unlimited | Unlimited |
| Timestamps and fingerprints | Yes | Yes | Yes |
| Move-out comparison | — | Yes | Yes |
| Interim logging | 3 entries | 3 entries | Unlimited |
| Scout AI questions | 10 a month | 10 a month | Unlimited |
| Scout Letters | — | — | Yes |
| Scout Reminders | Move-in only | Move-in only | Full year |
| Scout House | Join a house | Join a house | Create a house |
No card to start, and cancel any time
Pro is monthly and you can stop it whenever your tenancy ends. Your reports stay yours either way — cancelling never removes evidence you have already recorded, and you can always export what is on your file. Refunds are covered in our refunds policy.
Read the refunds policyQuestions
Common questions
- Will my landlord or an adjudicator accept these photos as evidence?
- Deposit schemes accept dated photographic evidence, and it is one of the strongest things a tenant can bring to adjudication. Every photo you add is recorded with the time it was captured, the room it belongs to and the tenancy reference, and the report is exported as a single dated PDF. Sending that report to your landlord or agent within the first few days of the tenancy also puts your version of events on record early, which matters more than the file format.
- What exactly do I get for free?
- Your first full condition report, with unlimited photos and rooms, and a PDF export. That covers most people's move-in. There is no card required and no trial that quietly starts charging.
- My deposit is already in dispute. Can this still help?
- Yes, if you have photographs on your phone from the start of the tenancy. You can build the report retrospectively, note the original capture dates and log the correspondence you have had so far in the interim timeline. Pro can then draft a structured response letter for the scheme's adjudicator. It is not legal advice and you should read every line before sending it.
- The agent already did a check-in inventory. Do I need my own?
- Yes. Agent inventories are written by the other side, are often text-only and typically under-record small marks and cleanliness. Your own dated photo report is what closes the gaps, and if the two disagree, having both is much better than having only theirs.
- I rent a room and my landlord lives here. Is my deposit protected?
- If you are a lodger in your landlord's own home, your deposit usually does not have to be placed in a government-approved scheme. That means there may be no free adjudication service, and independent evidence matters more, not less. The room-renter path is built around that.