How it works
Build the record before you need it
Everything happens on your phone. The point is to leave the tenancy with the same quality of evidence your landlord or agent has.
How it works
Four steps, about twenty minutes
You only need your phone. Do it on the day you get the keys, before you unpack.
- 1
Set up your tenancy
Address, move-in date and deposit details. We pre-build your room list from the type of renting you are doing.
- 2
Walk through and capture
Room by room, photograph what you find. Every photo is stamped with the date, time and room label as it is saved.
- 3
Generate your PDF report
A dated condition report with a reference number, room sections and a photo grid. Send it to your landlord or agent the same day.
- 4
Repeat at move-out
Run the same walkthrough at the end of the tenancy. Two reports side by side is what settles most deposit arguments.
Pro feature
A dispute letter drafted from your own evidence
If a deduction is proposed that you disagree with, MyTenancyFile reads your condition report and drafts a structured letter for adjudicators at TDS, DPS or mydeposits. It cites your dated photographs room by room, sets out what you dispute and why, and leaves you in control of every line.
- Reads your move-in and move-out reports
- Structured for scheme adjudicators, not generic complaint templates
- Fully editable before you send it
- Exports as PDF alongside your evidence
AI-generated guidance — not legal advice. Always read a draft in full before sending it.
Draft · MTF-4A2C
Response to proposed deductions
I do not accept the proposed £185 cleaning deduction for the kitchen. My move-in report (MTF-4A2C, 12 September 2025, 14:06) contains eleven dated photographs of the kitchen showing the oven interior and extractor in the same condition recorded at check-out on 4 July 2026…
During the tenancy
Interim reports for everything that happens in between
Deposits are rarely decided by move-in day alone. Log maintenance requests, damage, pests and every message with your landlord or agent as it happens. Each entry is timestamped, categorised and sits in one chronological timeline you can export.
A dated note written in January is worth far more than a memory in July.
- Maintenance
Boiler pressure dropping, reported to agent by email on 14 January.
- Damage
Water stain spreading on the ceiling below the bathroom.
- Pests
Mice heard behind the kitchen units. Photographs of droppings.
- Communication
Agent confirmed a contractor visit within five working days.
Twenty minutes now, or an argument you cannot win later
Your first report is free. Scout will walk you through it, room by room.
Start free